Winning hearts and minds to drive a culture of inclusivity

Join us for an inspiring live panel discussion as we unpack BaxterStorey’s bold and sometimes uncomfortable journey to becoming recognised as the most inclusive employer in the hospitality industry. In this webinar, we’ll explore:

•  The foundations BaxterStorey put in place to set itself up for success.
• How a “you said, we did” approach to listening to their team members, built trust and understanding.
• Why they chose a bespoke L&D programme over an off-the-shelf solution.
• How the programme was designed to win hearts and minds across the business.
• The impact these initiatives have delivered * The key lessons learned along the way.