HAPPY
CUSTOMERS

Find out how our happy customers use and tailor The Happiness Index to suit their personal needs.

We take a ‘human-first’ approach to help us understand how important it is to listen to people in real-time. We’re all different! Therefore, we fully appreciate that not everyone wants to provide feedback in the same way.

Our philosophy is Freedom to be human – so no matter how daunting the task may seem, every single one of your people has the right to have their voice heard. Everyone should be happy and healthy at work. We make sure language and distance aren’t barriers…

Caesars Entertainment
Ian Woodward | HR Director

“Just wanted to say how great it’s been partnering with The Happiness Index. Horrific time this year with lockdown and Covid-19 but they provided us an immediate solution to the challenge of finding out how our employees were, with their tool Employee Voice 24/7. It provides us with insights we wouldn’t have got any other way.

“Every time we push out communications we know how it lands with people and we get the real-time feedback so we can adapt really quickly in an agile manner. Looking forward to see where we go with it in the future!”

Using people data to inform decisions

Using people data to inform decisions

Slater & Gordon needed to fully integrate disjointed business units to become one company with one culture. The Happiness Index data helped them to better understand their people and use their data to inform their decisions and help create a more unified culture.

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Witherslack Group education

Bringing happiness into the boardroom

Witherslack Group wanted to create a people strategy that enabled them to attract, retain and motivate their people whilst maintaining their culture. Their goal is to become the UK’s leading specialist education and care provider.

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Impact of design on workplace happiness

The Impact of Design on Happiness

Milliken and Company wanted to analyse and measure the impact office design has on employees happiness. They wanted to test the theory that design can boost happiness, health and productivity.

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Finlays personalised internal comms strategy

Personalised internal comms strategy

Finlays wanted a personalised internal comms strategy and a suite of fully branded collateral to educate, inform and excite their staff. This was to ensure their staff fully understood the programme and they boasted high response and engagement rates.

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Measuring customer experience

Measuring customer experience

Karndean wanted to measure the full customer experience across several customer groups. They wanted to ensure a high quality of customer experience, satisfaction with the quality & design of flooring and fantastic overall experience of working with them.

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Extension of your culture brand

Extension of your brand

Lovehoney wanted us to help improve their staff engagement by ensuring our technology became synonymous with their internal brand and fitted in with other initiatives. They required customisable employee engagement surveys that matched their branding and felt like an extension of them.

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System integration API The Shard

App integration

Sapphire wanted our technology to fully integrate with their app to allow their event delegates to provide real-time feedback through their tool. It was important to them that they could analyse, track and measure feedback in one place.

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Engaged happy charity workers

Employee Engagement

Norwood wanted to create a unified culture where everyone is happy and engaged. They wanted to improve staff absences and retention. They needed us to provide tangible data on staff sentiment, locate problem areas and report on progress.

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