The Happiness Index vs Lattice: Comparison

Compare The Happiness Index vs Lattice

Short on time?

Choose Lattice if you want a broader people and performance platform combining performance management, 1-on-1s, goals and OKRs with employee engagement surveys.
Choose The Happiness Index for faster implementation, neuroscience-backed insights, global benchmarking and hands-on support.

This comparison was last reviewed on 20/8/26

Looking for a continuous listening platform?

Lattice and The Happiness Index both help organisations gather employee feedback and turn it into action. However, they serve fundamentally different primary needs.

Lattice has strong roots in performance management and offers a broader people platform spanning performance reviews, 1-on-1s, goals, OKRs and employee engagement. Engagement is offered as a separately priced module.

The Happiness Index is built for mid-market, growing, and global organisations that want fast implementation, flexible employee listening, and hands-on expert support. We’ve also supported major global organisations, including Dentsu, Sodexo, Shell, Unilever, and Sofology, so you get enterprise-grade rigour without the enterprise-grade wait.

The Happiness Index and Lattice at a glance

	The Happiness Index	Lattice
Best for	Mid–market, growing organisations and specialist employee listening	Mid to larger organisations wanting a combined performance, goals, and engagement platform.
Primary strength	Neuroscience, happiness and hands-on support	Broad suite covering 360 performance reviews, 1-on-1s, and OKRs
Ideal customer	Organisations wanting agility and neuroscience-backed insights	Organisations looking to centralise performance appraisal workflows

Comparing key features

Pricing and implementation

Key feature/Metric	The Happiness Index	Lattice
Pricing model	Starting price: £3,000 for The Happiness Index Survey Starting price: £3,000 for consultancy Starting price: £2,500 for custom benchmarking or market research reports Free platform use for 2 months for organisations with <250 employees. Free global benchmarking reports for individuals	Published pricing starts at $4 per seat/month for Engagement, $8 for Goals & OKRs, $10 for Performance, or $13 for the Foundations package. Enterprise pricing varies by seats, complexity and scale.(Source: Lattice) Starting price: $4,000/year, billed annually Median annual contract value: $30,220 USD based on data from 632 purchases (Source: Vendr)
Free trial	✅	No free trial listed
Free onboarding assets (posters, videos, email templates)	✅	✅
Average time to implementation	10-20 working days	Not publicly documented

Survey methodology and employee listening

Key feature	The Happiness Index	Lattice
Dedicated measurement of emotional happiness alongside cognitive engagement	✅	❌
Proprietary neuroscience framework	✅	❌
Employee lifecycle surveys	✅	✅
Custom survey builder	✅	✅
Anonymous employee feedback	✅	✅
Respond to feedback while protecting anonymity	✅ Two-way anonymous comment conversations	✅ Two-way anonymous comment conversations
Easy access for field and frontline staff	✅	✅

Insights and reporting

Key feature	The Happiness Index	Lattice
Benchmarking powered by The Global Workplace Happiness Report	✅	❌
Free individual benchmark	✅	❌
Board-level benchmarking reports	✅	✅
AI-supported insights and action planning	✅	✅
Use multiple filters in one search	✅	✅
On-demand customisable downloadable reports	✅	✅

Support and success

Key feature	The Happiness Index	Lattice
UK–based customer success	✅	EMEA customer success publicly documented
Specific service to help train managers	✅	✅
Consultancy arm	Paid add–on	Advisory/implementation services available
Knowledge Hub with 24/7 access to resources	✅	✅

Integrations and enterprise

Key feature	The Happiness Index	Lattice
Microsoft Teams integration	✅ Using custom integration	✅
Slack integration	✅ Using custom integration	✅
WhatsApp integration	✅	Not publicly documented
HRIS integrations	✅	✅
API availability	✅	✅
Single Sign–On (SSO)	✅	✅
Multi–language surveys	✅	✅
Workday integration	✅	✅ Strategic partnership, following Lattice’s HRIS discontinuation

How we researched this comparison

It’s based on publicly available product information, Lattice documentation and independent third-party platforms including G2, Vendr, Capterra, Software Advice and TrustRadius. Features, pricing and capabilities may change over time.This comparison was last reviewed on 20/8/26 and is subject to change. If you represent Lattice and notice an inaccuracy, please contact us at marketing@thehappinessindex.com and we’ll review it promptly. Where objective third-party data is available, we’ve referenced it directly. Where it isn’t, we’ve relied on publicly available product documentation and feature information.

What makes The Happiness Index different?

Our approach combines three elements that set us apart:

A neuroscience-backed methodology that explores how your people think and feel
More than 250 million proprietary workplace data points
Global happiness and engagement benchmarking powered by The Global Workplace Happiness Report

Together, these elements help leaders move beyond surface-level engagement scores. You can understand the human experiences behind the numbers and focus your energy where it will have the greatest business impact.

How that plays out, day to day

The neuroscience approach: Most platforms focus purely on engagement metrics. That tells you what your people think, but ignores how they feel. Neuroscience shows that emotion drives human behaviour. Our surveys measure cognitive engagement alongside emotional happiness. This dual focus highlights the true drivers of performance, stress, and retention. You get clear data showing where to invest your energy for maximum business impact.
Launch quickly and stay agile: Lattice does not publicly list a standard implementation timeframe. The Happiness Index typically launches within 10–20 working days.
Get support from real people: Technology can collect feedback. Turning that feedback into meaningful action often requires human expertise. Our Customer Success Managers work directly with your organisation. They help you interpret your results, identify priorities, prepare executive reports and create practical action plans. We don’t stop at presenting the data. We help your leaders understand it and turn it into meaningful action.
Benchmark more than engagement: The Happiness Index gives organisations access to global workplace happiness and engagement benchmarks. These insights draw on more than 250 million proprietary data points and our Global Workplace Happiness Report. You can compare results across key demographics, regions and workplace themes. This adds context to your scores and helps leaders distinguish an isolated concern from a wider cultural pattern.

When to choose Lattice vs The Happiness Index

Lattice employee experience platform could be the stronger option when:

You want a single platform focused heavily on performance reviews, 360 feedback, and talent reviews.
You need built-in tools for weekly 1-on-1 agenda tracking and OKR goal mapping.
You want to manage performance reviews, 360 feedback, and 1-on-1s alongside engagement surveys in a single talent platform.

Its greatest strength is its performance management suite. For HR teams looking for one tool to drive performance appraisals, that feature set fits well.

When should you choose The Happiness Index?

The Happiness Index could be the stronger option when:

You want to understand both employee engagement and emotional happiness.
You value a neuroscience-backed approach to workplace culture.
You need to launch quickly without a lengthy technical implementation.
You want a flexible platform that can adapt as your organisation grows.
You value direct support from Customer Success Managers and People Scientists.
You want global benchmarking informed by proprietary happiness and engagement data.
You need clear insights you can act on.

We work particularly well with mid-market and growing organisations that want sophisticated insight without unnecessary complexity. We also support global organisations that prefer specialist expertise and agility over a broad HR software suite.

Frequently asked questions

Can we use The Happiness Index alongside Lattice?

Yes. Organisations can use Lattice for performance management, OKR tracking, or 1-on-1s while using The Happiness Index for workplace happiness, employee engagement, benchmarking or consultancy projects. You can also import historical survey data without disrupting your performance management workflows.

Does Lattice measure employee happiness?

Lattice measures employee engagement, pulse feedback, eNPS, and lifecycle metrics. The Happiness Index uses a dedicated neuroscience-backed framework to measure emotional happiness alongside cognitive engagement.

How long does it take to implement The Happiness Index?

The Happiness Index is designed for a streamlined 10–20 working day rollout. Lattice does not publicly list a standard implementation timeframe.

Which platform is more flexible?

Both platforms support pulse surveys and custom feedback programmes. Lattice is designed for broader talent and performance use cases spanning performance reviews, goals and employee engagement. Happiness Index offers a more agile and specialist approach with faster implementation, greater flexibility and direct support from workplace culture experts.

Which platform provides better support?

Both platforms provide customer support. The Happiness Index gives you direct access to a dedicated Customer Success Manager and People Scientists to help you interpret results, communicate findings, and turn employee feedback into meaningful action.

Which platform is more cost-effective?

Lattice publishes modular pricing, with Engagement from $4 per seat/month, Goals & OKRs from $8, Performance from $10 and the Foundations package from $13. Contracts have a minimum annual agreement of $4,000 and are billed annually. Vendr reports a median annual Lattice contract value of $30,220 USD. G2 reviews of Lattice repeatedly flag pricing as a concern for smaller organisations and startups, noting that per-user, per-module costs add up quickly. The Happiness Index offers packages starting at £3,000, 2 months of free platform access for teams under 250 employees, and transparent pricing without requiring performance module bundles.

What makes a neuroscience-backed survey different?

Traditional engagement surveys focus mainly on what employees think about work. Our neuroscience-backed methodology also measures how they feel. By combining cognitive engagement with emotional happiness, you gain a deeper understanding of the behaviours driving performance, wellbeing and retention.

Can we create our own surveys?

Yes. You can use our neuroscience-backed survey framework, build your own surveys from scratch or combine both approaches. This gives you consistency where you need it and flexibility where it matters.

Does The Happiness Index provide benchmarking?

Yes. Our benchmarking is powered by more than 250 million proprietary workplace data points and over 1.9 million insights from The Global Workplace Happiness Report, helping you understand how your organisation compares across key workplace measures.

Does The Happiness Index support managers after a survey?

Yes. Managers receive reports, recommendations and practical action-planning support. Our Customer Success team and People Scientists also help leaders understand the findings, have better conversations and turn insights into measurable improvements.