Our vision, values

and

customer

promise

The most successful organisations have to rely on their suppliers to do what’s right. That’s why it’s so important to us to ensure that our vision and values align with yours to enable us to get you the best results.

Rachel Armstrong Learning & Development Business Partner at One Manchester

“Implementing our Colleague Voice platform with The Happiness Index, helped us offer our people a really personal listening experience. It enabled us to immediately identify how our people were thinking and feeling: the good, the bad and the ugly. As an HR and leadership team, it’s incredibly useful to get this insight throughout the year and see how it changes over time, rather than relying on an annual survey that is quickly outdated.”

View case study

Freedom
to be human

We’re driven by our vision. We work with HR and People professionals to build business cultures that empower organisations to give their people the Freedom to be human.

We trust your employees

Our platform is designed to give all your people a voice. We pride ourselves on gathering feedback from millions of unique individuals every year, while knowing that every one of them is important.

We make space for feelings

We’re the first platform that allows you to measure happiness and engagement. Give your people the freedom to have and express their feelings which are so often neglected in the workplace.

We build trusted relationships

Our UK-based account managers are on hand to support you. We build relationships with our customers to help ensure your success as people as well as organisations.

What the
experts say…

Gallup estimates that low employee engagement costs the global economy US$8.9 trillion, or 9% of global GDP.

“Teams in the top quartile of employee engagement achieve 23% higher profitability than those in the bottom quartile. This is because they are better at retaining top talent, serving customers, achieving higher-quality output and accomplishing numerous other outcomes that lead to profit.”

Gallup

202 %

Increase in performance of companies with engaged employees

Source: Gallup

£ 340 b

Employee disengagement costs the UK £340 billion annually

Source: Hay Group

67 %

Lower turnover in companies with engaged employees

Source: Gallup

3.5 k

Over 3,500 Certified B Corporations in 70 countries

Source: B Corporations

13 %

Happy employees are 13% more productive

Source: Oxford University Saïd Business School

10 %

Companies with high engagement have 10% higher customer ratings

Source: Gallup

3.8 %

Happy companies performed better on the stock market by 2.3-3.8%

Source: Grow the Pie

80 %

Of employees would work more hours and 60% would take a pay cut to work for a more empathetic employer

Source: Businessolver

Our
values

We live our values every day. This means we walk the walk as well as talk the talk. We use our product and all our decisions are backed by data and science.

We listen to our people

We use our platform throughout the year to help build a culture that aligns with our people’s vision and values, meaning we’re proud of our ESG policies.

We listen to our customers

We run two surveys of our customers annually, plus use Customer Voice to provide always-on listening, so we can be sure that we’re giving you what you need.

We promote transparency

We’re always open with our customers and our team about what we’re doing to improve. We hear what you say, and we implement changes.

Our customer
promise

We promise to provide a friendly, data and scientific-led approach to creating lasting impact.

Measure and understand

You can’t understand what you don’t measure. Build a culture of listening with a range of surveys designed to uncover what your employees need to survive and thrive. We add a sprinkling of neuroscience to ensure full understanding of what your people want and need.

Data-backed decisions

Build action plans that work by deploying surveys that ask the questions that matter when they’re needed. Our account managers and consultants have decades of experience in supporting organisations just like yours get the data they need to make meaningful change.

Drill down deeper

Choose from over 20 surveys in 15 languages to help you get feedback from everyone in your organisation at every stage of their employee lifecycle. Our reporting suite will help you take the guesswork out of your employee feedback.