Webinar: Implementing an Employee Listening Strategy - Key Learnings

Name: Implementing an Employee Listening Strategy - Key Learnings
Start: 2023-02-15T11:00+00:00

Jackie Dyal, Customer Experience Director here at The Happiness Index is joined by Monique Samra, People Experience Manager at Fuller, Smith & Turner Plc to about how they have made employee happiness a core business metric.

They discuss:

How instrumental it is to have a CEO and leadership team who believe in the importance of listening to colleagues
How their listening strategy was launched and delivered across multiple sites to non-office based staff
What it's like receiving data on the emotions of your people for the first time
How Fuller’s prioritised and actioned people’s feedback to drive forward their people strategy
Tips for other HR and internal comms teams on how to embed a listening strategy