eNPS

survey

eNPS surveys are known for simplicity. They ask a single question along the lines of “How likely are you to recommend working here to a friend or family member?” This straightforward approach gets a high response rate and cuts through employee hesitation to answer complex questionnaires.

The benefit of our survey is that employee responses are fed back into our platform and can be used in conjunction with complementary surveys which support the complete employee experience.

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21 %

21% increase in profitability with a highly engaged workforce

Gallup

Make a difference
to your brand

Creating a strong employee brand is important. You need to understand how your employees think and feel about your organisation in a tangible way. There are many places where employees can share this information externally – Glassdoor, LinkedIn and so on – but this won’t give you the data you need to make a difference.

At the push
of a button

We include our employee Net Promoter Score (eNPS) question in many of our pre-built surveys as well as in this stand alone offering. By giving you one understandable score, based on one simple question, you are able to truly understand how your team feel about your organisation whenever you need, at the push of a button.

Get
context

Our survey asks one simple question, giving employees a 10-point scale to rate your organisation against. Plus, an open comment box for context.

18 %

Lost productivity from unengaged employees equals about 18% of their annual salary

People Element

Why should you use
our eNPS survey?

Improve company culture

By addressing the issues identified through ENPS surveys, you can create a more positive and supportive company culture that fosters employee engagement and loyalty.

Benchmark against industry standards

Compare your eNPS score to industry benchmarks to see how your organisation stacks up against competitors.

Enhance company reputation

A high eNPS score can contribute to a positive company reputation, attracting top talent and increasing customer loyalty.

Build trust within your organisation

Building trust is a slow process and it’s easy to lose trust very quickly. Listening to your people and acting on feedback builds trust, which in turn improves happiness.

Improve employee retention

Happy employees are more likely to stay with the organisation, reducing turnover costs and improving overall stability.

81 %

81% of employees would work harder if they felt more appreciated

Glassdoor

What actionable insights might you gain from
our eNPS survey?

Identify the root causes of low scores

By analysing the open-ended responses, you can uncover the underlying reasons for low employee engagement, such as poor communication, lack of recognition, or heavy workload.

Measure the impact of existing programmes

Track changes in eNPS scores over time to assess the effectiveness of your employee engagement programmes.

Suggested actions from your team

You may find that team members come up with valuable ideas or suggestions that you’re able to implement to make the process better for everyone. Our customers often find that their team members share something that they had overlooked.

Breakdowns in communication

By understanding when communication breaks down, you can correct these kinds of communication failures quickly and directly. Our closing the feedback loop tool helps do this anonymously.

Improve employee experience

Use the insights from eNPS surveys to make data-driven decisions that improve the overall employee experience, such as enhancing work-life balance, providing opportunities for growth, or improving communication channels.

Get (even) more insight with
these complementary surveys

Employee Voice

Stay reactive to the changes to what your team needs and wants with our always-on listening offering.

Learn more

Cultural Assessment

Understand the wider context of how people think and feel about your workplace culture with our in-depth survey that will give you all the context you need to make decisions in everyone’s best interests.

Learn more

Equality of Voice

Gain an understanding of the diversity, equality and diversity that already exists in your organisation and learn how to support all your people better.

Learn more