WHY US?

THE BUSINESS CASE FOR
ENGAGEMENT & HAPPINESS

The biggest barrier for our platform being implemented is getting buy-in from your organisation. This short guide will help you create a business case for The Happiness Index and get boardroom buy-in.

So you’re convinced you need an Employee Engagement and Happiness measurement platform? Excellent!We’ve created this page to help you create a business case for The Happiness Index and get boardroom buy-in.

IMPROVE STAFF PERFORMANCE

Study after study shows that employees who are happier and more engaged perform better.

This paper from The Kings Fund concluded there was a link between employee engagement and job performance.

202% improved performance in companies with engaged employees - Quote from Gallup

Employee disengagement costs the UK £340 billion annually - Quote from Hay Group

BOOST EMPLOYEE ENGAGEMENT

Engaged people statistically perform better. Statistically they are:

More creative
More dedicated to your organisations vision and mission
More likely to deliver outstanding results for you and your customers

ATTRACT & RETAIN TALENT

Studies have found a strong link between staff turnover and engagement.

Data shows that per standard deviation of engagement increase, staff turnover falls by nearly a full percentage point.

67% lower turnover in companies with engaged employees - Quote from Gallup

Olivia Royce

Head of Operations

NOVOS

The Happiness Index is great because it gives us actionable feedback that improves our employees' work life. By doing this we can attract better talent to NOVOS as they know we are always prioritising our employees which [we think] is a very attractive quality to any workplace.

Happy employees take 10x fewer sick days - Quote from Wall Street Journal

REDUCE EMPLOYEE ABSENTEEISM

Studies show that wellbeing and happiness are “critical factors” in explaining absenteeism.

Mental health and burnout are increasing problems for HR and People teams… we can help.

David Whitmore

CEO

Slater & Gordon

We’re innovating our ways of working, making us a healthier and happier business while also allowing us to provide a more efficient, better service to our customers.

FUTURE-PROOF CONSCIOUSLY

Even if you’re not going to go down the path of b corps certification, there’s no doubt that more ethical, sustainable business practices are the future.

Research has shown that more than six in ten younger consumers closely consider a company’s ethical values and authenticity before buying their products.

Over 3,500 Certified B Corporations in 70 countries - Quote from B Corporations

More often than not it is the workforce that will have first-hand knowledge about how the company is performing - Quote from Sir Jonathan Thompson, CEO at Financial reporting Council

IT'S THE LAW

Many UK businesses are subject to reporting requirements around employee engagement.

Businesses are required to include information around how they engaged with their people and utilised their employees interests in their Director’s reports.

INCREASE PRODUCTIVITY

Let’s look at some studies that link happiness to productivity.

One study, conducted within a call centre, shows a number of impacts. These included the number of calls made, how closely employees stuck to their workflow and how many calls were converted to sales.

Happy employees are 13% more productive - Quote from Oxford University Saïd Business School

Companies with high engagement have 10% higher customer ratings - Quote from Gallup

BOOST CUSTOMER SATISFACTION

In a healthcare setting there is a strong link between patient/customer satisfaction and employee engagement.

Staff feel more engaged when they’re able to give better care and they give better care when they’re more engaged - it’s a cycle. The same is true for customers of all kinds. No matter what business you’re in.

Dawn Browne

People & Talent Director

Fuller's

Our people strategy has a clear purpose: happy teams serving happy customers. Our ambition is to be recognised as the best place to have a career in the hospitality industry. It’s vital to us that we do things the right way and build an environment where everyone feels valued, listened to, and has the opportunity to share their views on how we make things better.

IMPROVE PROFITS

Alex Edmans, Professor of Finance at London Business School, has studied the performance of companies who invest in their workforce.

His research found that over 28 years, these happier companies had stock returns that beat their peers by 2.3-3.8% per year, or 89-184% cumulative.

Happy companies performed better on the stock market by 2.3-3.8% - Quote from Grow the Pie

80% of employees would work more hours and 60% would take a pay cut to work for an empathetic employer - Quote from Businesssolver

IT'S RIGHT FOR YOUR PEOPLE

Let’s face it, you want your people to be happy and engaged, and they want to be happy and engaged. It’s a win-win situation.

We spend about a third of our lives at work, for the average person that’s more than 90,000 hours. Why not make them as happy as possible?

Rachel Armstrong

Learning & Development Business Partner

One Manchester

Working with The Happiness Index has helped us cement our culture of care. We’ve managed to forge a stronger emotional connection with each other which has resonated throughout the organisation, and driven our colleagues to go above and beyond even though this has been one of our hardest years.

WHAT MAKES US SPECIAL?

Need more reasons why you should pick The Happiness Index?

We pride ourselves on standing out from the pack. Discover what sets us apart and ensures better insights for YOU...

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