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CLOSE THE FEEDBACK LOOP

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ENSURE ANONYMITY
& GAIN INSIGHTS

Engage in conversations with your people without breaking anonymity. Gain context and greater insight by participating in an anonymous two-way conversations. You get more insight, your people are better understood. Win win!

A tablet showing an employee speaking to a manager on the platform

The Problem

Sometimes employee feedback lacks the context and detail to help you act on it efficiently. Sometimes you may feel you need to check in on someone if they’ve left concerning feedback. And sometimes a solution already exists for feedback and you want to signpost this directly.

It’s always difficult to do all of this without breaking anonymity.

The Solution

Our Closing The Feedback Loop tool allows you to enter into conversations with your team - without breaking anonymity.

This means you can better understand comments. Both employer and employee can decide whether to turn on the functionality meaning that everyone feels safe.

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ALWAYS-LISTENING APPROACH

Closing the Feedback Loop is particularly important when paired with 24-7 listening.

We allow you to be truly agile to your team’s needs and respond whenever you receive feedback.

MAINTAINING ANONYMITY

Anonymity is key for gathering candid, actionable feedback.

By allowing your team to maintain anonymity, you can gather further context and detail without compromising the quality of the feedback. Two-way conversations take place entirely in-platform - ensuring everyone feels safe.

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TRUE TWO-WAY CONVERSATIONS

We allow you to start dialogue to be able to effectively action feedback.

We help you act on feedback efficiently without compromising on employee control. Conversations can continue for as long as either party wants or needs to resolve issues or come to agreements.

EMPOWER YOUR TEAM

Employees have a choice to start a conversation on their feedback.

Our entire platform is centred around your people. We have designed our surveys and platform to empower your managers and your employees. This makes the feedback process more agile and actionable.

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Rachel Armstrong, Learning & Development Business Partner at One Manchester

RACHEL ARMSTRONG

Learning & Development Business Partner

One Manchester

Implementing The Happiness Index, helped us offer our people a really personal listening experience. It enabled us to immediately identify how our people were thinking and feeling.

OUR EDITOR (ELLE) RECOMMENDS

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