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Chris’s Quarterly Customer Update

Chris Hyland | 27th April 2021

Hi there, and welcome to my quarterly customer update. I have one aim when I write these, which is to keep you informed on all the exciting developments that happen within our company and how they should be positively affecting you. In this edition, I will be sharing some exciting news around funding and what it means for you, our customers. 

Investing in Happiness & Engagement

Firstly, I am delighted to announce that The Happiness Index recently completed a seed round and raised £1,060,000 funding from angel investors to continue the growth of our employee engagement and happiness platform.

When we started this company, our purpose was to help businesses create a thriving culture that balances people with profit. The aim was to help organisations understand and improve the happiness, wellbeing and productivity of their people. We now have 10 million+ data points, from employees across 95 countries. Our technology has been adopted by some of the biggest brands in the world; Unilever, Sodexo (17th largest employer globally), M&C Saatchi, RAC and many more.

Of course, this would not be possible without the continued faith from our customers, so I want to say THANK YOU. Throughout the years we have become stronger as an organisation by continuously investing in our people and platform, but we could not have done it without you. Here are a couple of lovely quotes from two new investors.

MARK HAMMOND | Entrepreneur & Investor

The Happiness index feels like such a relevant opportunity for all businesses to trade ethically and responsibly on an emotional level. The data supports the approach that a happier team leads to more positive outcomes for the individual, the team they function within and the businesses in general. A happier, more dynamic, more profitable business sounds like the ultimate goal and I’m proud to be supporting the important next step to allow the Happiness Index to increase its scale and reach.

ED AITKEN | Entrepreneur

I invested in The Happiness Index because I fundamentally believe that society wants to move away from shareholder capitalism to a more socially sustainable form of stakeholder capitalism. Companies like this are at the forefront of that mind shift, showing that employee happiness and profits are intimately linked and practising what they preach along the way.”

Where Will We Be Investing This Money?

People, Platform & France

  • People: Despite being a technology company, the people who work within this organisation are the energetic force that keeps us moving towards our vision. We currently have 10 live roles and if all goes to plan, we will double our headcount to 40 quokkas by the end of this year. Some of these roles include a Product Manager, a Data Engineer and multiple Developers to help us take our platform to the next level.
  • Platform: I hope you would agree our platform has come on leaps and bounds within the last 12 months, but the truth is we want to create a platform people truly love, so with that in mind our work is never done. Much of the investment will be going straight into the platform to help us fast track some of the exciting initiatives we have in our road map, such as improved UX and signposting, cross theme analysis & predictive analytics.
  • France: For those of you that have seen our Mission 2026 plan, you will see that we have global ambitions and we plan to move east. France is the first stop on this journey, and we are lucky enough to appoint Adrien Desboudard as our Director for Western Europe who is both a seasoned international HR Leader and Executive Coach but more importantly, passionately believes in what we are trying to achieve (he even invested). If you know of any friends or colleagues that would like to work with us in France, please drop me a line.

That’s it for now, as always I am happy to answer any questions you may have and I look forward to hearing from you soon.

Kind Regards,

Chris and the Customer team

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