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Short Read: Improve eNPS to Create Loyal Business Advocates

How to improve eNPS to create loyal business advocates - eBook cover

Boosting eNPS: How to Create Loyal Business Advocates


What makes people more satisfied at work? Why do some organisations inspire more loyalty than others? How can organisations turn their people into brand advocates?


This study aims to uncover the main factors that help businesses create employee advocates who will promote their business.



Contents


  1. Introduction

  2. eNPS in a nutshell

  3. The Top-Five Factors Which Most Affect eNPS

  4. Gender Differences

  5. Overseas Vs UK employees

  6. North Vs South

  7. Is Bigger Better?

  8. Conclusion