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What is People Analytics and why is it important?

Tony Latter | 25th April 2016

What is People Analytics?

  • Helping businesses gather and analyse vital information from people around their business, be it internal or external.
  • Using data provided by your people to assist the decision making process.
  • A regular feedback mechanism giving a ‘pulse’ of data.
  • A way of measuring things that haven’t always previously been measured.

Why is People Analytics important?

  • By analysing a ‘pulse’ you can spot opportunities/threats & take action.
  • Putting people at the heart of your business will improve morale and performance.
  • Measuring things that haven’t always previously been measured.
  • Spot opportunities/threats & take action before its too late.
  • Improve retention of staff and clients.
  • Increase motivation.
  • Pinpoint the most effective areas to spend your time.
  • Generate greater productivity.
  • Create more efficient systems/processes.
  • Accelerate sales and continue to grow.
  • Achieve more without adding additional resources.

How to implement People Analytics successfully:

  • Position your use of People Analytics correctly.
  • The leadership of the business need to embrace it and change from an ‘I think’ to an ‘I know’ philosophy.
  • Be patient, the job will never be done, look for innovation, not instant perfection.
  • Don’t wait for it to be 100%, make a start now.
  • Only gather the vital information, don’t be greedy and ask for too much.
  • Take the pain, you may not like the answers, but its better to know than not!
  • Create a shared vision and generate an environment for change.
  • Load it for success, look for the easy wins and make progress on multiple fronts.
  • Communicate what feedback you’ve had and what you’re doing with it.
  • Above all, keep it simple!