Our latest thoughts, ideas and tips on all aspects of making people happier, more engaged and higher-performing.

Humanising robots and technology

The importance of humanising robots

I’ve always been gadget-obsessed! In fact, I think I began programming on my Atari ST at the age of 5! We live in such an exciting time because there’s so much innovation. Google, Amazon, Apple, Microsoft and IBM letting us consume advances en masse and at scale through their clouds. The means of interacting with […]

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Importance of handling feedback correctly

Asking for feedback is one thing but handling it well is another…

We live in a world where feedback is king (think about Tripadvisor, Glassdoor and Google reviews). Feedback can be incredibly beneficial or incredibly harmful to your business. This is entirely dependent on your management process. When feedback isn’t handled correctly it creates irreparable damage to your employer branding and reputation… especially if it becomes public! […]

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Key Takeaways from ‘Women in Technology 2018’ (Day One)

Earlier this week I had the privilege of attending the Women of Silicon Roundabout’s #WinTechSeries event at ExCel. Beginning with one very small event just two years ago, Women of Silicon Roundabout has grown rapidly and is now a global series of events that celebrate women working in all types of design and tech roles. […]

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Tech expert using VR and mac Laptop

Interview with an HR Tech Expert – what you need to know and how to thrive

Brief background on Jeff Jeff is an effective change and transformation thought leader with 30 years experience in the Consulting, Investment Banking and Technology sectors – working for multi-national Fortune 100 brands for 18 years in NYC, then hyper-growth technology companies for 14 years in the UK. View his LinkedIn here. “Hi Jeff! Firstly, can […]

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GDPR; General Data Protection-Regulation-alarm clock The Happiness Index

GDPR: Understanding your relationship with The Happiness Index

GDPR is undoubtedly the most talked about topic this year. The EU General Data Protection Regulation (GDPR) is cited as ‘the most important change in data privacy regulation in 20 years’ and comes in to effect on May 25th, 2018. GDPR applies to all companies processing the personal data of individuals living in the EU […]

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Alternate uses for Pulse Surveys

Alternate uses for Pulse Surveys

Traditionally people will use pulse surveys to send out strategic engagement programmes that will help them to generate insights from their people, so they can understand the sentiment of their organisation. This is key if you want to boost engagement, culture and productivity. However, it is only scratching the surface of what pulse technology can […]

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API System integration The Happiness Index

Five innovative uses for APIs

Welcome to the ever-expanding world of Application Programming Interfaces (APIs), a technology that pre-dates the internet itself. The concept of a bunch of publicly accessible points within an application, that allows it to interact with other systems, is an idea that has been around since the birth of electronic data processing in the 1950’s. The […]

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AI and Machine Learning revolutionising HR

How AI & Machine Learning will revolutionise HR

For quite some time people have been speaking about “Big Data”. With the advances in Cloud – both in terms of performance and price, it wasn’t surprising to see Google announce at Cloud Next in San Francisco that they were going to put AI and Machine Learning (ML) at the heart of every product. Chief […]

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Superweek analytics events conference on data user graphs

The Happiness Index at Superweek 2018

Superweek is an annual analytics conference where the industries’ “best” meet at the top of a mountain (literally) to share ideas and learnings. The audience and speakers include digital marketing professionals, analysts and thought leaders of the measurement industry. This year the event is taking place from Jan 29 – Feb 2 and is held in Budapest, […]

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